Skip to main content
Connect Pylon when your team investigates support issues there and you want Roomote to start with the customer history and account context already attached.

​
When to use it

  • Investigate a customer-reported issue without copying the whole thread
  • Connect support context to the repositories or environments that matter
  • Speed up follow-up work on issues your support team already triages

​
How setup works

Admins connect Pylon once from Settings > Integrations.

​
What to expect

Pylon gives Roomote customer context for the task. Technical review and code review still happen in the Roomote task view and your normal repository workflow.