Roles
Roomote has two user roles:| Role | What it can do |
|---|---|
| Admin | Configure the deployment, manage users, connect providers, edit environments, configure automations, and use Roomote. |
| Member | Use Roomote without changing deployment-wide settings. Members can launch and review tasks, manage their own profile, and link their own accounts. |
- you cannot change your own role
- you cannot demote the last active admin
- you cannot remove yourself
- you cannot remove the last active admin
Who can sign in
Roomote supports several sign-in paths. Which ones appear depends on how the deployment is configured.| Mechanism | Who it is for | Notes |
|---|---|---|
| Invite links | New users who should join the deployment directly | Admins create invite links from Settings > Users. |
| Email and password | Users who join through an invite and want a local credential | Existing email/password users can keep signing in with that credential. |
| Slack | Deployments that use a Slack workspace as their identity boundary | Slack can admit users from the connected workspace when Slack sign-in is configured. |
| Microsoft | Deployments that use Microsoft Teams or Microsoft Entra accounts | Microsoft sign-in can admit users from the configured Microsoft tenant. |
Create invites
Admins create invites from Settings > Users. Each invite has:- a label, such as the person or team it is for
- a role, either Admin or Member
- a maximum number of uses
- a 14-day expiration
Manage existing users
The user list shows active users, their email address, join date, and current role. Admins can:- promote a member to admin
- demote an admin to member, as long as another admin remains
- remove a user from the deployment
- create a password reset link for users with an email/password credential
Password reset flow
Roomote uses admin-created password reset links for email/password accounts. There is no public self-serve “forgot password” email flow. To reset a user’s password:- Open Settings > Users.
- Find the user.
- Click the reset password action.
- Create the reset link.
- Send the link to the user through your preferred secure channel.
Common issues
- A new teammate cannot create an account. Send them an invite link, or confirm they belong to the configured Slack workspace or Microsoft tenant.
- The invite link no longer works. It may be expired, revoked, or used up. Create a new invite from Settings > Users.
- The password reset action is disabled. The user is OAuth-only. Reset their password in Slack, Microsoft, or the identity provider they use.
- An admin cannot be demoted or removed. Promote another active admin first.
Related setup
- Personal Settings covers profile details and linked accounts for individual users.
- Communications Providers explains how Slack and Microsoft Teams can act as both chat surfaces and auth surfaces.